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iwork.ph - Location: Open to Remote PositionsAbout Me:I am a highly skilled and experienced professional with a rich background in customer service, virtual assistance, and e-commerce operations. With over 12 years of customer service experience and 3 years of virtual assistant experience, I have honed my ability to provide exceptional support and streamline operational processes. I am now seeking an opportunity to contribute my expertise and skills to a dynamic team or company looking to enhance its customer service and operations.Key Skills and Experience:Customer Service Excellence: With over a decade in customer service, I have mastered the art of delivering top-tier customer experiences. My communication and problem-solving skills are exceptional, ensuring customer satisfaction and loyalty.Virtual Assistance: I have spent 3 years handling various administrative tasks, such as email management, calendar scheduling, data entry, and document preparation, to support my clients' needs.E-commerce Operations: In my recent role as a Virtual Assistant in an e-commerce company based in the USA, I specialized in operations and quality control. My contributions included:Quality Control: Ensuring product quality and consistency through thorough checks and inspections.Sales and Operations Coordination: Bridging the gap between sales and operations teams, facilitating smooth communication and collaboration.Delivery Monitoring: Keeping a close watch on deliveries to prevent disruptions and delays.Shipment Management: Expertly handling the setup and management of shipments using platforms like ShipStation and more.Why Hire Me:I bring a wealth of experience and a commitment to excellence to any team. My dedication to providing top-notch customer service, proficiency in virtual assistance tasks, and in-depth knowledge of e-commerce operations make me an invaluable asset for companies looking to enhance their customer support and operational efficiency.How to Connect:If you are seeking a highly skilled, dedicated, and experienced professional to join your team or organization, I would be delighted to discuss potential opportunities. Please feel free to contact me to explore how my expertise can contribute to your success. - Customer Service & Virtual Assistant with E-commerce Operations Expertise

Customer Service & Virtual Assistant with...

Location: Open to Remote PositionsAbout Me:I am a highly skilled and experienced professional with a rich background in customer s...