Sales Rep – SaaS

This is an opportunity to join our Los Angeles-based company as a Remote Business Development Representative (BDR). We are looking to expand our sales team by adding a motivated and self-starting candidate. We are a SaaS customer engagement platform that assists companies in enhancing customer engagement via chat, chatbots, messaging, SMS, and more.

Position Overview:

As a Business Development Representative (BDR), you will play a crucial role in driving our sales efforts and expanding our customer base. Reporting to the Sales Manager, you will be responsible for generating leads, identifying potential clients, and initiating meaningful conversations with key decision-makers in target industries. This position is ideal for individuals with a technical background and a strong interest in Online Sales and Support Solutions.

Key Responsibilities:

Prospecting: Utilize a combination of cold calling, cold emailing, and LinkedIn outreach to identify and qualify potential leads and prospects.

Market Research: Stay updated on industry trends, competitor offerings, and customer needs within the market space.

Technical Understanding: Develop a deep understanding of our products and services, enabling you to effectively communicate their technical benefits to potential customers.

Lead Generation: Create and maintain a consistent pipeline of qualified leads and opportunities for the sales team.

Qualification: Qualify leads based on established criteria and engage in meaningful conversations to uncover their pain points and needs.

Collaboration: Work closely with the sales and marketing teams to align strategies, campaigns, and messaging.

Documentation: Maintain accurate and up-to-date records of all prospect interactions in our CRM system.

Reporting: Provide regular reports on your outreach activities, lead generation efforts, and conversion rates.

Requirements:

Ability to work Monday-Friday 8am-5pm ET (UTC-4).

Minimum 5 years’ experience as an BDR or in a similar outbound sales role.

Minimum 5 years’ experience B2B sales and lead qualification.

High proficiency in comprehending and conveying complex technical ideas with clarity.

Strong technical aptitude and an understanding of web engagement solutions

Excellent communication and interpersonal skills. (English)

Proficiency in using CRM software (e.g., MS Dynamics 365, NetSuite, Salesforce) and sales engagement tools.

Ability to work independently and as part of a team.

Experience in Live Chat, Messaging, AI and Chatbots is a significant plus.

Required Pre-Interview Questions: Answer ALL of the below to be considered.

Please share your experience as it relates to this role. How many years have you worked as an BDR? Was it working for a SAAS company? Did your experience involve low-cost or high-cost subscription models?

What unique qualities or strategies do you believe differentiate you as an exceptional salesperson? Please highlight an instance where you've not only met but exceeded sales targets in your previous roles.

Elaborate on your familiarity with AI in the context of sales and support automation? How have you utilized or engaged with AI-driven tools or technology to enhance sales and streamline support processes in your previous roles or experiences?