Virtual Assistant for Cute E-commerce

**ABOUT MY BUSINESS**
Huyen Dinh’s online store creates unique and quirky merch using Huyen’s art. If you love working with fun products and enjoy humor/colors, you might be in the right place 🙂
**JOB DURATION**
Trial period: 1 month.
Full-time if pass the trial period.
**JOB DESCRIPTION**
As a Virtual Assistant, you will provide remote administrative support to my business. Your role involves handling a variety of tasks to help me streamline my operations, enhance productivity, and manage my time more efficiently.
Looking for an individual who is a problem solver, NOT follow lists only.
1. Calendar Management:
- Learn about Notion
- Find the most effective way to manage projects and yearly planner (right now, I set up the planner on Notion but looking for a better solution)
- Send reminders and make sure I’m on top of the deadlines.
2. Time Management:
- Help me prioritize tasks and manage my time effectively.
- Implement strategies to increase productivity and efficiency.
3. Administrative Support:
- Manage email correspondence, calendar scheduling, and appointment setting.
- Organize and maintain digital files, documents, and databases.
- Research to see how to organize email in the most efficient way on Google
- Unsubscribe emails
4. Social Media
- Schedule posts on the social media: IG
- Repost on Tiktok, Pinterest , YT short
- Research hashtags and keywords for each channel
5. Newsletter - Convertkit
- Learn how to use Convertkit
- Manage email schedule
- Reformat email based on the Doc
- Set up automated emails
6. Shopify
- Add, remove, and update product listings
- Search and replace broken links
- Add the latest news, deals, and discounts on the website
- Research keywords for best visibility on Google, Amazon, and other search engines.
- Customer Service: Monitors customer messages through email and DMs. Handles returns, exchanges, refunds, and cancellations.
8. Research and Data Entry:
- Competitor research
- Latest Trends in the Market: design, products, video content
- Keyword research
- Target customer research
- Perform data entry tasks to keep information up-to-date.
9. Product Sourcing
- Product Research
- Locate and inquire with potential suppliers for the products on Alibaba.
- Compare quotes and handle samples among different suppliers within the US and China
- Research packaging quotes to find out the most cost-effective one
10. Inventory and Order Management
- Find a way to organize all the inventory on Sheets: assign style products, etc.
- Maintains communication with suppliers and manages purchase orders to ensure inventory levels don’t run out.
Add new inventory if required.
11. Travel Planning:
- Make travel arrangements, including booking flights, accommodations, and transportation.
- Create detailed travel itineraries and provide necessary information.
12. Wholesale - Faire:
- Learn about how Faire works
- Make a sheet to see which products are on Faire
- Upload products on Faire
13. Etsy
- Learn about Etsy
- List products on Etsy
**MUST- HAVE & HOW TO APPLY**
- Proven experience as a virtual assistant or in a similar administrative role.
- Strong organizational and multitasking skills.
- Excellent written and verbal communication skills in English. Humor is the plus.
- Understand Gen Z and young millennial mindset
- Attention to detail
- Experience with Google Sheet, Shopify, Etsy, Social Media, ConverKit
- Interest in art and cutesy things
- Reply to this job with the title “ I love pink” and and in the body of the email tell me which post on my IG u like the most and why. Please include your resume of precious experience.
- Proficiency in using virtual collaboration tools, project management software, and office productivity software.
- Ability to work independently and meet deadlines.
- High level of confidentiality and professionalism.
- Familiarity with technology and the ability to adapt to new tools and platforms.