USRN Telehealth Nurse (Permanent Work From Home)

#1 PH Workforce Delivering to the US.
MedCore Solutions, is seeking for a USRN Telehealth Nurse (Permanent Work from Home) to join our growing team ASAP. MedCore allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world.
MedCore allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world. If you are passionate about patient care, and looking to advance your career with an industry leader, we encourage you to apply today!
Who We Are
MedCore Solutions (MCS) is a single source solution for Healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance and virtual staffing.
We offer an expansive suite of administrative products and trainings to keep your practice and its employees safe and up to date with compliance and to avoid fines and litigation. Our online compliance center is quick and easy to use, and provides you with an extensive library of training courses, covering OSHA, HIPAA, Human Resources, Health Plan Management, Patient Safety and Regulations, Infection Control, and much more.
Possible start date will be in 2 weeks
What You’ll Do
· Manage patient calls to the nurse line regarding urgent appointments, medication refills, care instructions and a variety of other concerns
· Accurately document all communications in patient’s EMR
· Communicate with providers regarding appropriate patient care and advise patients of care instructions
· Maintains privacy and confidentiality of all patient protected health information according to HIPAA guidelines
Requirements
-Active USRN License
-A detail oriented, multitasker who is passionate about patient care
-Amenable to work in US hour time (graveyard shift) - Central Standard Time
-An eager people-person who enjoys helping others over the phone
-An excellent communicator who is equally well written and well spoken
-Strong commitment to high level customer service.
-Previous experience working with health insurance, or a health care environment is preferred
-One-year practical work experience in a call center or equivalent customer service environment
-A self-motivated problem solver who works well within a team and also on their own
-Technologically savvy and able to learn multiple computer systems easily
-Adaptable, patient, organized and a critical thinker