Property Management Executive Assistant

Location: Work from home
Pay Rate: $1,000 USD per month or higher depending on experience
Company Overview
> Paragon Property Management Group LLC is a Chicago based real estate company focused on management, sales, and investments. We have three local office staff, three maintenance technicians, and four remote staff based in the Philippines.
Responsibilities / Job Description
> Short-Term Rental Coordination
- Manage listings, bookings, guest communication, maintenance coordination, cleaning
- We currently have 13 monthly furnished rental units and 2 short-term units.
- Utilize software and platforms including: Airbnb, Guesty, Buildium
> Email Management
- Review and process owner's email account. Filter items for actions, pending, archive, or delete.
- Respond to certain emails as per guidelines from business owner.
- Process, file or organize incoming property files or billing invoice documents.
> HR Administration
- Manage employee information in HR software, documentation, onboarding, PTO, etc.
- Administrative support for the hiring and recruiting process
> Property and Account Information Tracking
- Track, manage, coordinate information regarding properties and business accounts: mortgage loans, insurance, credit cards, bank accounts.
> Other Assistant Activities
- Other administrative activities as needed to support business owner and business objectives
Job Requirements
> Home Office
- Setup - complete, well organized, and dedicated home office setup without outside noise or distraction
- Reliable - reliable power and internet required. Backup systems required.
> Hours and Availability
- Must be able to work some hours on weekend to support guest communication as needed
- Full-time, minimum 40 hrs per week
- Core hours M-F 30 hours per week 8:00am to 2:30pm Central time, including 30 minute break.
- After hours support M-F, one hour per day, 5 hours per week as needed to support guest communication during Central time evening.
- Weekend hours 5 hours per week as needed for booking requests and support guest communication
- Be fully focused on this job. No other jobs or freelance work
> Experience
- Experienced with short-term rentals preferred
- Experience with Guesty software preferred
> Communications
- Excellent written communication skills and customer service
> Process Oriented
- Establish and improve processes and procedures that clearly and concisely document all aspects of the work
- Propose and implement improvements to streamline and automate the work
> Problem Solver
- Must be good at problem solving. Investigate and research as needed to solve problems encountered. Propose solutions, do not simply pass problems back to manager. Having a positive and forward thinking approach to business and life is helpful here.
> Fast Learner
- Should love to learn, explore, and challenge oneself in business environment.