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Korean Bilingual CSR
Budget:
$2,100.00 - $3,500.00
Delivery:
Deadline:
Start date:
End date:
Skills play a vital role in a workforce but We believe that hiring character over skill is the basic foundation for building a smart, efficient, passionate, driven, and impactful workforce.
WE FOCUS ON PEOPLE OVER PROFITS
Our flexible work model provides a healthy, safe, and open work culture that empowers our TeamMates.!
JOB FUNCTIONS/RESPONSIBILITIES
- Daily live chat/email response of customer queries
- Own overall relationship with assigned client
- Ensure retention and satisfaction of all assigned clients
- Aid clients in achieving their goals
- Communicate with vendors/partners and internal teams to solve customer queries.
QUALIFICATIONS
- At least 1 year of customer-facing experience in a Customer Success, or Account Management role
- Strong written and verbal communications skills in both Korean and English
- Detail-oriented and analytical
- Demonstrated ability to increase customer satisfaction
- Fluent in Korean language
Location:
Pick up location:
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Posted in Business, Calls and sales, Virtual assistant
June 12, 2024
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