Virtual Assistant

Background:

Founded in 2013, MistHub is the brainchild of a group of friends who wanted to become vape experts. We spent years learning and trying different kits, features and mod configurations. Always sampling the most delicious e-juices and hand-picking the best vape products, latest mods and tanks to deliver you the best vaping experience. As a result, MistHub is committed to providing products that vapers love and being a reliable information resource for new and experienced vapers alike.

Position Overview:

We are seeking a highly organized and self-motivated Virtual Assistant to join our dynamic e-commerce company. As a VA, you will be responsible for providing comprehensive administrative support to our team while working remotely. Your role will be pivotal in ensuring the smooth day-to-day operations of our website. The ideal candidate should have excellent communication skills, impeccable attention to detail, and a strong ability to multitask effectively.

Responsibilities:

Customer Service: Handle customer inquiries, respond to emails, and provide exceptional support to ensure a positive customer experience. Assist with order tracking, returns, and refunds as needed.
Product Management: Assist with product listings, descriptions, and inventory management on various platforms. Ensure accurate and up-to-date product information is maintained.
Data Entry and Analysis: Assist with data entry tasks, including updating product details, pricing, and availability. Collect and analyze data to generate reports and provide insights to the team.

Requirements:

Proven experience as a VA or relevant administrative role.
Proficiency in using Google Drive, Google Sheet and Google Meetings.
Excellent written and verbal communication skills, with a good command of the English language.
Detail-oriented mindset with exceptional organizational and time management abilities.
Ability to work independently and proactively, while also being a collaborative team player.