Virtual Assistant/Receptionist (Work from Home)

International Company with presence in Mexico and the United States is seeking a Virtual Assistant/Receptionist to answer our telephones and perform various administrative duties in ENGLISH.
The ideal candidate must be able to work Monday to Friday, from 9:00 AM to 6:30 PM, US Central Standard Time, with a ½ hour unpaid break between their shift.
Excellent English communication, both written and spoken, is required.
Must be able to manage multiple tasks with excellence, and be organized.
Must be familiar with Windows Operating System, Microsoft Office (Word and Excel), Gmail, Google Drive, Google Docs, and Dropbox.
Must have experience working in a remote environment including the use of Remote Desktop and Zooetings.
Must have a high speed and stable internet connection; Windows PC with dual monitors, USB headset, and Webcam.
Administrative include:
• Answer telephone calls and record entries on a call log
• Make outgoing calls using our telephone script (NOT Sales, but requesting information from existing customers)
• Preparing correspondence using our pre-approved templates
• Responding to general customer service requests
• Scheduling appointments using calendar
• Follow video instructions to perform a variety of tasks, including:
o Sending customer emails
o Preparing simple online invoices and sending those to customers
• Maintaining Excel and Google Doc spreadsheets
• Analyze excel timesheets and prepare simple management reports
• Check common email inboxes, respond to questions, and send emails based on templates
• Post short-videos to social media and respond to comments
Compensation is $60,000 PHP/month paid semi-monthly.
Qualified individuals Send resume and availability to