Mental/Behavioral Health Sales Virtual Assistant

Are you an experienced Mental/Behavioral Health Sales Virtual Assistant? Your search ends here! Embark on the Ultimate Mental Health Sales & Service Adventure with us at CA Service.
About Us:
CA Service is a dedicated behavioral Health Group committed to delivering top-notch services to clients in the United States. This job opportunity focus lies in the recruitment, hiring, training, and supervision of Behavior Health & Mentoring Remote Professionals.
We are currently seeking an experienced Follow-Up Specialist / Lead Manager.
Salary:
• US-based client – paid in US dollars.
• Starting Rate: $8-10 USD/hour.
• Payment usually via*****Western Union (varies depending on the client's preference).
• Salary increases over time (performance-based).
• Direct Hire - No salary deductions from CA Service.
• Weekly, bi-weekly, or monthly payment options depending on the client.
Schedule:
• 8 hours a day/40 hour a week.
• US business hours.
• Schedule changes based on the client’s needs.
Qualifications:
• Minimum 1 year of experience in roles such as Follow-Up Specialist, Lead Manager, Executive Admin, Disposition Specialist, or • Acquisition Specialist in a US-based Behavior/Mental Health or Medical Group.
• Experience in managing/coaching Behavioral Health Cold Callers is a plus.
• Proficiency in Medical program sales.
• Individuals with past US residency (ex-pats) are highly prioritized.
• Detail-oriented, focused and computer literate.
Responsibilities:
This role aims to manage all incoming leads to maximize monetization opportunities. It serves as a crucial point of contact with the team, involving answering phone calls, entering leads into our CRM, and scheduling appointments with our sales team. Building rapport, empathizing/sympathizing with leads, and communicating professionally are vital. The candidate must excel in communication, possess strong customer service skills, and undertake the following responsibilities:

• Answer phone calls and filter leads.
• Follow up with existing leads within CRM from all marketing sources.
• Schedule appointments for the Sales Team on the group calendar.
• Collaborate with the Admin and Sales Team.
• Create a warm handoff for the Sales Team to connect with viable leads.
• Conduct quality assurance follow-up calls/surveys with leads.
• Follow up on completed appointments by Acquisitions.
• Revive any cold/dying leads.
• Lead generation.
• Update KPIs every week.
Technical Requirements:
• Laptop/Desktop (Processor: at least i3, OS: at least Windows 10).
• Wired Internet Connection (Download and Upload speeds: above 10 mbpsa).
• Backup Computer (any accessible computer in case of issues).
• Backup Internet Connection (alternative connection in case of issues with the main provider).
• USB Noise-canceling Headset.
• Webcam/Laptop Camera.
To apply, kindly submit your application promptly using the prescribed format.
(Reply Format)
Subject: Application for Lead Intake/Follow Up Specialist
Body:
Hello CA Service Team,
I am (Your Full Name) and I'm expressing my interest in the Lead Intake/Follow Up Specialist position. I've addressed all the questions provided below to help you evaluate my suitability for the role. I affirm the accuracy of all information shared and my sincere intent to apply for this position.

1. Do you have experience in Behavior/Mental Health Medical Group Sales, Administration, Follow-up, Follow-Up Specialist, Lead Manager, Executive Admin, Disposition Specialist, or • Acquisition Specialist? Can you tell us more?
Answer:
2. What are your salary expectations for this role? Can you give us your least acceptable rate in USD per hour?
Answer:
3. Do you have all the technical requirements mentioned in this job post including the backup computer and backup internet?
Answer:

[Attach here your Resume Link]
[Attach here your Self-Introduction Voice Recording Link]

Sincerely yours,

(Your Name)

IMPORTANT: Make sure the links you attached are accessible once I click on them. Also, please make sure to save your Resume (PDF format) and the Voice Recording file (.mp3 format) as you will need those once I instruct you to apply through our application form link.
SKILL REQUIREMENT
Outbound Sales Medical Field