E-Commerce Operations Manager

Are you an ambitious, results-driven e-commerce operations professional seeking an exciting opportunity to shape the growth of a thriving multi-million dollar e-commerce business? Do you want to leverage your expertise and leadership to make a significant impact, as you would in your own entrepreneurial venture? If so, continue reading.
We are seeking a Full-time E-Commerce Operations Manager for our rapidly growing Shopify Dropshipping Business. You will work closely with our CEO and eventually lead a diverse team of passionate professionals, including customer service and fulfillment representatives, product researchers, graphic designers, copywriters, video editors, and media buyers. Your mission will be to facilitate a seamless workflow and optimize team performance.
Responsibilities:
-Develop and implement recruitment strategies to attract top talent in alignment with company goals
-Schedule and conduct interviews, evaluating applicants based on their interview performance and qualifications
-Identify and recommend improvements in business processes and operations to maximize efficiency and growth
-Optimize workflows by suggesting and implementing software solutions that enhance productivity and team management
-Act as the primary liaison for all team members, addressing questions and concerns
-Establish KPIs and SOPs for various roles, monitoring progress and driving performance improvements
Requirements:
-Minimum of 6 months of Project Management experience in e-commerce platforms (Shopify, Amazon, eBay, or similar) is required
-Prior experience with Shopify and Asana is strongly preferred
-Demonstrated ability to analyze workflows and recommend strategies to boost team productivity and satisfaction
-A commitment to continuous improvement and results-driven mindset
-Excellent teamwork and collaboration skills
-Ability to manage deadlines and achieve both team and individual goals
-A positive, growth-oriented attitude and strong work ethic
Compensation and Benefits:
Competitive starting salary, negotiable for candidates with exceptional experience in a relevant field and immediate recommendations for optimizing team workflows and talent management.
-Performance-based bonuses and raises are possible and encouraged, reflecting your ongoing contributions to the team's growth and success
-This is a remote position; no need to report to a physical office location
-All communication will be conducted via Slack upon joining the company
-We are looking to fill this position as soon as possible and will provide on-the-job training, working directly with the CEO to gain an in-depth understanding of the business and how to best support each other.
To demonstrate your attention to detail, please include "Project Manager Royalty" and your gender in the title of your response (e.g., "Project Manager King" or "Project Manager Queen"). Applications without this detail in the title will not be considered.