All Star Virtual Medical Assistant/ Patient Care Coordinator

Ozark MMJ Cards is looking for our next All-Star Medical Assistant!
Are you a motivated go getter looking for your next opportunity to shine? If so, then we have the dream job for you. We are looking for a medical assistant to assist our physician with collecting HIPAA-sensitive patient information. The medical assistant of my dreams has a passion for patient care and has some experience in collecting patient medical history.
The ideal candidate that brings a smile to my face cherishes the opportunity to work in a dynamic team environment and is laser focused on helping patients get the care they need. This amazing superhuman also has a deep sense of empathy coupled with a keen eye for detail in handling sensitive information.
Are you comfortable collecting a History of Present Illness?
Show me what you've got you Filipino Medical Assistant All-Star. If you're a precious gem that's waiting to be found, please include that in the subject line....Are you a diamond? Precious Ruby? A beautiful emerald? Wow me please, I know you are out there because the Philippines produces the absolutely BEST workers on this planet. I stand on that 100%.
PURPOSE: To focus on submitted applications, calling to do follow-up with patients for qualifying condition information, sending reminders to complete forms, and sending invitations to schedule an appointment.
SCHEDULED HOURS: from 7:30 am to 4:30 pm on designated days
ESSENTIAL FUNCTIONS:
Review applications submitted daily.
Ensure patient forms are completed accurately, primarily that a previous MMJ card has been provided and PTSD information when applicable.
Send notifications to patients who are missing information.
Document notes in patient file regarding the qualifying condition information provided.
Call patients to acquire additional qualifying condition information once an application has been submitted and an appointment has been scheduled, primarily PTSD patients.
Explain the MMJ card certification process and next steps to patients.
Guide patients through the registration process, if they are experiencing difficulty or technical impairment
Help with other patient problems as needed
Provide and verify general and technical information to inquiries over the telephone.
Believe and embrace that your role extends well beyond "good service with a smile." Your role is to get to know patients, understand what is important to them, answer inquiries correctly, and give them accurate information. Ultimately, all customers are looking for solutions to their problems.
CONCIERGE CLINICS NURTURES AND DEVELOPS TALENT WHO DISPLAY A HEALTHY, POSITIVE AND SELF-MOTIVATED ATTITUDE.
Warmest Regards,
Dr. Dan