Medical Virtual Assistant- US Mental Healthcare Company (PH Registered Nurse only with Medical Scribing experience)

Name of Company: New U Therapy Center & Family Services
New U Therapy Center & Family Services is a rapidly expanding mental health clinic in California. We provide outpatient services in-clinic and virtually, including individual, couples, and family therapy; IOP for Mental Health and Co-occurring Disorders; as well as medication evaluation and management. We embrace cutting-edge, evidence-based, and psychedelic treatments. We are a one-stop shop, providing all services under one roof for easy collaboration between professionals
Duties and Responsibilities:
Providing psychiatry staff administrative strong administrative support
Maintaining patient privacy and adhering to HIPAA guidelines at all times
Using computer applications- performing any data entry tasks to document patient demographics
Managing office telephone system, including answering calls and returning messages
Scheduling patient appointments and maintaining communication to confirm future appointments when necessary
Assists clinicians submit lab orders and reviewing patient lab results
Updating and filing patient medical records and or any patient correspondence
Transmitting prescription or refill requests as directed by provider
Obtaining prescription authorizations for patient medications
Obtaining patient vitals and documenting them in charts
Explaining treatment procedures to patients
Ensuring all consents are signed by the patient prior to provider performing any type of procedure
Assisting patients on their concerns or questions on medications or treatment and communicating these concerns to their primary clinician
Providing compassionate patient support and care, attention and assistance during office visits
Communicate with clinicians and pharmacies for medication refills or any questions about prescribed medications
Assist the front desk in any other administrative duties including scanning and uploading documents, confirming appointments, and reviewing clinicians’ schedules
Providing administrative support to psychiatry clinicians
Entering patient demographic information into prescription software such as MD Toolbox
Scribing for clinicians and writing notes for clinicians to review
Responsibilities and/or job duties may vary and change pursuant to the Center’s needs and in the Center’s sole and absolute discretion.
Qualifications:
Background in psychiatric care (i.e. nursing, physician assistant, etc)
Minimum 2 years working in mental health care
Strong competency with technology use (i.e. GMail, Zoom, Google Meet, EHR systems)
Exceptional patient care skills
Must have medical scribing experience
Strong knowledge and adherence to HIPAA standards
Passion and commitment to working with, educating, and mentoring a diverse student population
Strong interpersonal skills demonstrating active listening, communication, empathy and concern for others, and problem-solving capabilities
Highly organized and detail-oriented
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with New U Therapy Center and Family Services, Inc.
MUST HAVE:
Experience taking med/side effect calls
Experience taking refill requests and prior authorization requests
Required License: PH Nursing License
Benefits:
Raise of pay if passed the 90-day probationary period plus an additional $10.00 per month for internet allowance assistance.
Additional $20.00 per month for health allowance plus 5-day vacation leave credits and 3 days sick leave credits (not convertible to cash)
Promotions
Work-from-home convenience
If you are interested, please send the following to
Updated resume with cover letter
Do you have experience with medical scribing?
Screenshot of your PC/laptop specifications
Internet speed test
Subject line: Applicant_Medical Virtual Assistant
Note: Please be advised that HR will reach out only to the candidates who will be shortlisted. If you have no relevant experience and are not ok with the rate, please do not apply. Applicants who will not send the required application materials will not be entertained.
Serious applicants only! FOLLOW THE INSTRUCTIONS GIVEN ABOVE.