With 8 years of Customer Service experience, I excel in handling calls, emails, chats, and social media interactions. I'm skilled in order processing, addressing billing inquiries, resolving disputes, managing complaints, and processing refunds.

My expertise extends to Social Media Engagement, Influencer, and Affiliate Marketing. I have a strong 4-year background in e-commerce, utilizing various CRMs like Gorgias, Zendesk, Helpscout, Klaviyo, and working with platforms such as Shopify, WooCommerce, Shipstation, Deliverr, among others.