Hello, my name is Alfredo Alva.
I graduated with a degree in Bachelor of Science in Industrial Engineering.
I have been working for 4 years as a Virtual Assistant for Real Estate management companies based in the US, Australia, and New Zealand. However, I have a total of 18 years of work experience in the BPO industry. I handled and performed different roles such as a Team Leader, Quality Assurance Supervisor, and Technical and Customer Support Representative within BPO, telecommunication, and real estate industries.
I have advanced skills in customer service, office management, and administration. 
I also have basic knowledge of the GSuite and MS Office Tools such as Word, Excel, Powerpoint, and Outlook. I have used Adobe Photoshop and Canva for a few image editing. For the Real Estate CRMs, I have used PropertyTree, PropertyMe, AgentPlus, AppFolio, and QuickBase. I also have knowledge of using Trello and DocuSign.
I have always believed that experience in any given field is always an advantage. However, dedication, commitment, and hard work are other keys to success. Rest assured that these qualities will be given and used should I be considered to work with the company as a Virtual Assistant.