Customer Service Admin in Shopify & Zendesk – Part Time

We are looking for an experienced Shopify & Zendesk Customer Service Agent for our fast-growing online eCommerce store.
What you will get:
• This is a full-time role that is paid at $4/hour.
• You are expected to work 20 hours per week Monday to Friday. The successful candidate will be required to use Timeproof to submit their working hours. There may be an opportunity for the successful candidate to move to 40 hours per week.
• On the job training and full how-to documentation for all tasks
• Career opportunities at a fast-growing company to step up into customer service management and also assist us with building processes, systems, and guides on how to perform tasks within the business.
What you will do:
• Manage and respond to all customer service through email using Zendesk
• Manage customer returns
Essential Criteria:
• At least 1 year working in a similar role
• Candidate does not have another job
• Experience communicating with customers over Zendesk support
• Experience working with Shopify
• An ability to work with little supervision and solve problems yourself
• Excellent English Language skills
Desirable Criteria:
• Experience working with Duoplane (or similar order processing software)
Please put your favorite animal in the subject line of this application to prove to me that you have read this whole post.
The new team member can complete their daily working hours at whatever time suits them best and there are no formal working hours.