Healthcare Virtual Assistant (Permanent Work from home)

Are you an organized and detail-oriented individual looking for a dynamic role in a thriving healthcare environment? If you have a passion for administrative tasks, excellent organizational skills, and the ability to work remotely, we want to hear from you!
Company: Call Hero Technologies Inc
Company Location: Burnaby, Canada
Office Hours: 8:00am - 8:00pm EST
Work Duration: Full Time
Working Schedule: to be discussed
NOTE:
Please be advised that our company is currently looking for candidates available for full-time employment. We require exclusive commitment without engagement with other clients or companies. The role may also involve Saturday and Sunday shifts.
If you are comfortable with these conditions and meet our qualifications and are excited about the opportunity, please fill out the Google form.
Qualifications:
* At least 2 years experienced as a Virtual Assistant preferably in a healthcare setting (eg. Physiotherapy, Dental clinics)
* Strong Verbal and Written Communication Skills
* Strong organizational skills and attention to detail
* Proficiency in email management and communication
* Familiarity with record-keeping and reporting
* Ability to work independently and remotely
* Excellent time management and prioritization skills
* Experienced in software tools such as EMR/EHR, WEBPT, etc. is a plus
* Experienced handling insurance claims, billing, etc.
* Experienced with lead generation
Duties and Responsibilities:
* Data Entry - Weekly financial scoreboards, end-of-month report, clinicians scoreboard, etc.
* Provide sales and marketing support, including research, data entry, and lead generation
* Audit and manage digital intake forms and consent documents
* Nurturing leads and maintaining client relationship via Mailchimp and Jane App
* Insurance Claims
* Payment Recording
* Medical Billing
* Respond to general email inquiries
* Appointment scheduling
* Review daily reconciliation reports
* Monitor unbilled, unpaid and AR items