Online Consultant

Job Description:
Full Time
Openings: 2
Overview:
We are a medical group that operates clinics and hospitals in Seoul specializing in plastic surgery, skin care, dental services, and laser eye correction. As an Online Consultant, you will play a crucial role in our commitment to providing exceptional patient care. Your responsibilities will include handling patient inquiries, collecting essential data, and collaborating with Senior Consultants to ensure excellent customer service. With a focus on driving sales through effective communication, your role aligns with our motto, 'Happy Patients, Always.'
This position requires a strong command of English, excellent writing skills, and the ability to work efficiently under strict deadlines. Your contributions will be instrumental in maintaining a clear and consistent communication flow, fostering the growth of our business in a professional manner. You'll respond promptly to initial patient inquiries, prioritize responses to new inquiries, and efficiently manage your workload across multiple platforms. As part of the extended team based in Seoul, South Korea, you'll collaborate closely with Senior Consultants to provide seamless support.
Your role involves collecting necessary data, keeping the employer informed of every inquiry, and reporting progress on each sale. Upholding the highest standards, you'll treat client information with discretion, adhering to privacy and confidentiality policies. Your duties will be subject to daily, weekly, and monthly performance assessments, and it's crucial to stay updated on provided services and industry best practices. Your commitment to professionalism and clear communication will contribute to the success of our medical group, ensuring a positive experience for our patients across plastic surgery, skin care, dental, and laser eye correction services.
JOB DETAILS:
1. Monthly salary: 350USD + per month via*****br /> 2. Working hours: Monday- Friday 9AM-7PM KST
3. Job role: Online Consultant
4. Location: Remote
5. Contract duration: 1 year contract with possibility for extension. (This contract includes a 3 month probation period with 90% salary)
6. Communication with your direct supervisor and Seoul office will be done via Telegram
BENEFITS:
1. Salary: 350+ USD per month paid via*****br /> 2. You will be able to work in a very interesting field, Medical Tourism, and be able to learn and grow.
3. Flexible work location, as long as you have a steady internet connection and your phone and/or laptop.
REQUIREMENTS:
1. Fluent English speaker and writer
2. Responsive during work hours (9AM to 7PM Korea Standard Time, M-F)
3. Very responsible
4. Detail-oriented
5. Good communication
6. Good level of common sense
RECOMMENDED DOCUMENTS:
1. Copy of Passport or Identification
2. Address
3. Phone number
4. Email
HOW TO APPLY:
Please send an email with your resume and information with the subject line “Online Consultant + [your name]”.
Once your application is reviewed, you will be contacted about your application.
Thank you for your application and we hope you are chosen for an interview to join our team!