Amazon Operations Specialist

About Us:
As a rapidly growing company, we are committed to excellence and are on the lookout for dynamic individuals to join our team. Our primary focus is on reordering products, managing inventory, and expanding into different marketplaces.
Position Overview:
We are seeking an experienced and motivated Amazon Operations Specialist to join our team. The ideal candidate should possess a deep understanding of the Amazon ecosystem, particularly in reordering products, managing inventory, and expanding into various marketplaces. This role is crucial in ensuring our products are strategically positioned and consistently available to our customers.
Responsibilities:
Reordering Products:
Monitor and analyze product trends.
Place orders to replenish inventory, ensuring products are in stock.
Use data to forecast demand and optimize reorder quantities.
Amazon Basics:
Utilize Amazon tools for ranking, sales history, and product trends.
Stay informed about industry news and changes affecting Amazon rankings.
Inventory Management:
Regularly check and update inventory.
Identify slow-moving products and take necessary actions.
Monitor feedback, reviews, and ratings.
Customer Service:
Handle basic customer service inquiries.
Respond to customer feedback and reviews.
Monitor and address customer satisfaction metrics.
Listing Optimization and Market Expansion:
Collaborate with the team to optimize product listings.
Explore opportunities to expand into different marketplaces (e.g., UK, eBay, Walmart).
Qualifications:
Proven experience working in Amazon operations, including reordering, inventory management, and customer service.
Familiarity with tools such as Helium 10 and other Amazon software.
Basic proficiency in Microsoft Excel.
Strong analytical and problem-solving skills.
Excellent communication skills, including a good command of English.
Ability to work independently and as part of a team.
Additional Skills (Preferred):
Knowledge of listing optimization and PPC strategies.
Experience with multiple marketplaces, such as eBay and Walmart.
Helium 10: Experience in leveraging Helium 10 for product research, keyword optimization, and market analysis.
Data Dive: Ability to navigate and extract valuable insights from Data Dive for in-depth data analysis and decision-making.
Jungle Scout: Familiarity with Jungle Scout for product tracking, market trends, and competitor analysis.
Keepa: Experience in utilizing Keepa for monitoring price history, sales rank, and other critical data for informed decision-making.
Feedvisor: Knowledge of Feedvisor for algorithmic repricing, optimization, and enhancing overall competitiveness.
Working Hours:
Flexible, but approximately 9 AM to 6 PM. The ideal candidate should be open to additional hours as needed.